Abstract Online learning platforms increase opportunities for learners to participate in learning out of interest, without any external incentives such as fulfilling requirements for degree programmes or certificates. However, such forms of online learning often suffer from low sustained learning engagement. Building on theories related to normative influences, this study extends the literature by focusing
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Abstract Online platform businesses can grow massively and rapidly. But what if a company’s business model features both an online platform application and a physical product, as is the case in logistics (e.g. container distribution), consumer retail (e.g. food delivery), or mobility (e.g. booking of shared rental vehicles)? Online-to-offline platform businesses must synchronise online platform
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Abstract Digital technologies are playing an increasingly central role in crisis management. Despite concerted efforts by information systems (IS) scholars to explore the capabilities of digital technologies to foster resilience against crises, very few have investigated the dynamics of building digital resilience in turbulent times. This study, drawing upon the resource orchestration view (ROV) and
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Abstract Employees want to be able to telework and organisations want to provide the ideal environment to make it a success story. While some teleworkers experience telework success, that is, are satisfied and perform well, others do not. To understand the drivers of successful and unsuccessful telework, we used a mixed methods approach, taking a
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Abstract Digital technologies have a recognised potential to build more efficient, credible, and innovative public institutions in Latin America. Despite progress, digital transformation in Latin American governments remains limited. In this work, we explore a peculiar yet largely understudied opportunity in the region: pursuing digital government transformation as a collaborative process between the government and
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Information Systems Journal, EarlyView. Source

Information Systems Journal, EarlyView. Source

Abstract Many companies gain external expertise, lower their costs and generate publicity by using crowdsourcing platforms to complete tasks by leveraging the power of the crowd. However, the number of solvers attracted by crowdsourcing tasks varies widely. Although some well-known crowdsourcing contests have attracted large numbers of participants, many tasks still suffer from low participation
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Abstract Platformization is gathering pace because it is capable of restructuring the value creation process for ecosystems. Despite its merits, the failure rate of platformization is alarming for incumbents because it demands collective commitment from ecosystem partners who are already intricately connected due to their embeddedness in pre-existing value networks. Consequently, the question of how
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Abstract Digital entrepreneurship relies not only on the individual entrepreneurs’ skills and effort but also on rules and structures related to institutions, especially in developing contexts such as Latin America. Considering this, we analyse how institutional factors can affect digital entrepreneurship by SMEs and startups and what types of institutional changes are needed to support
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