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Special issue: Digital platforms for development

Oct 19th, 2021 | By

Information Systems Journal, Volume 31, Issue 6, Page 863-868, November 2021. Source



Information technology and public administration modernization in a developing country: Pursuing paperless clearance at Ghana customs

Oct 12th, 2021 | By

Abstract Despite significant information technology (IT) implementations in public administrations of developing countries to change their dysfunctional traditional practices towards modern forms, the outcomes are typically disappointing relative to the potential of IT for organizational change. With a case study of the customs clearance process when importing goods through Ghana’s main port, the Tema Harbour,
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A sociotechnical view of algorithmic fairness

Oct 8th, 2021 | By

Abstract Algorithmic fairness (AF) has been framed as a newly emerging technology that mitigates systemic discrimination in automated decision-making, providing opportunities to improve fairness in information systems (IS). However, based on a state-of-the-art literature review, we argue that fairness is an inherently social concept and that technologies for AF should therefore be approached through a
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Creative analytics: Towards data?inspired creative decisions

Sep 24th, 2021 | By

Abstract Organisations across many industries are increasing the use of evidence-based approaches to decision-making through adoption of business analytics. Creative processes and decisions are an area of organisational decision-making which has traditionally been highly intuition-based, and where professional culture and practices are often very different from the engineering disciplines from which data-driven decision approaches originate.
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What influences the purchase of virtual gifts in live streaming in China? A cultural context?sensitive model

Sep 22nd, 2021 | By

Abstract China is one of the largest and fastest-growing markets for live streaming, and the purchase of virtual gifts in live streaming is the core for streamers and live streaming platforms in China to survive and thrive. Compared to western countries, live streaming in China highlights the lively social atmosphere and heated social interactions among
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Putting the IS back into IS research

Sep 15th, 2021 | By

Information Systems Journal, EarlyView. Source



Battles of mobile payment networks: The impacts of network structures, technology complementarities and institutional mechanisms on consumer loyalty

Sep 4th, 2021 | By

Abstract Most information systems (IS) research takes for granted that consumers’ adoption and the use of mobile payment (MP) applications are motivated by generic factors such as perceived usefulness and perceived ease of use. Challenging this assumption, we argue that the salient contextual characteristics of MP applications compel a reconsideration and problematization of research on
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Beyond popularity: A user perspective on observable behaviours in a digital platform

Aug 30th, 2021 | By

Abstract The opinions and behaviours of others are recognised as powerful mechanisms for social influence in the digital sphere. The former, often referred to as electronic word of mouth (eWOM), is a thoroughly researched topic in the Information Systems literature. Conversely, the digital display of users’ behaviours (e.g., number of past purchases) is less well
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The ethics of action research participation

Aug 19th, 2021 | By

Abstract Action research (AR) involves one or more researchers and a client organisation. Many guidelines for and reports of the research method have been published. However, the ethical issues associated with AR have been largely neglected. Our review of the AR literature found that ethical dilemmas and their resolution are rarely and inconsistently reported. Stimulated
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Knowledge coordination via digital artefacts in highly dispersed teams

Aug 14th, 2021 | By

Abstract Virtual teams face the unique challenge of coordinating their knowledge work across time, space, and people. Information technologies, and digital artefacts in particular, are essential to supporting coordination in highly dispersed teams, yet the extant literature is limited in explaining how such teams produce and reproduce digital artefacts for coordination. This paper describes a
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