Abstract Today’s Information Systems (IS) design research projects pursue digital innovation to conquer complex societal challenges. Many of these projects reach out beyond disciplinary and organisational boundaries, as evident in interdisciplinary consortia and academia-industry collaboration. The design activities in each project differ based on contextual requirements and the team’s underlying design logic. As diversity increases,
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Abstract Micro-task crowdsourcing (MTCS) platforms offer alternative work settings outside traditional work boundaries and thus increasingly attract crowdworkers who face exclusion from access to other work. However, we know little about these crowdworkers’ perspective on MTCS and its implications for their personal life. Building on insights from three qualitative surveys with responses from 538 crowdworkers
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Abstract The transitions individuals make between roles are critical for navigating professional and private life domains. These role transitions involve physical and psychological movements between positions and statuses in social structures. Today, digital technologies are becoming increasingly pivotal in these transitions. However, neither existing theory on role transitions nor recent contributions to the digital transformation
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Abstract Although information systems (IS) are increasingly used to provide sustainable solutions for tourism, our understanding of the social mechanisms whereby IS contribute to a sustainable visitor economy is limited. This paper fills the gap by investigating how organisations enact the affordances of IS in preserving intangible cultural heritage (ICH) to contribute to a sustainable
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Abstract Digital Disruption (DD) has become a hot topic in recent years, yet detailed research is surprisingly lacking. The literature offers almost no insights into how DD occurs at the industry level and what industry factors influence it. This paper advances knowledge of DD by developing and testing a configurational theory. Using a multi-method research
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Information Systems Journal, EarlyView. Source

Abstract The online phenomenon of social commerce (i.e., s-commerce) platforms has emerged as a combination of online social networking and e-commerce. On s-commerce platforms, consumers can observe others’ behavioural decisions and can distinguish those made by their friends from those made by their followees (i.e., the people a focal consumer follows but who do not
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Abstract Online freelancing, an alternative form of work where independent workers offer services on digital labor platforms, gains increasing importance in IS research. While the general understanding of this form of work is growing, research lacks understanding careers on digital labor platforms. However, these differ from careers in offline labor markets due to volatility, global
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Abstract Crowdfunding platforms have emerged as a promising contemporary means for mobilising collective civic actions to address local or social issues, improve community cohesion and develop the public good. This empirical study taps into the understudied civic crowdfunding platforms (CCP) developed to facilitate such actions, proposing, supporting and funding public-interest projects through crowdsourcing and microfinancing.
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Abstract Chatbots offer customers access to personalised services and reduce costs for organisations. While some customers initially resisted interacting with chatbots, the COVID-19 outbreak caused them to reconsider. Motivated by this observation, we explore how disruptive situations, such as the COVID-19 outbreak, stimulate customers’ willingness to interact with chatbots. Drawing on the theory of consumption
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